Notice of Non-Discrimination

Anderson Medical Group complies with applicable Federal civil rights laws, does not discriminate and does not exclude people or treat them differently because of or on the basis of race, color, creed, religion, age, disability, sex, sexual orientation, gender identity and/or expression, genetic information and testing, pregnancy, national origin, citizenship, veteran status military status, unfavorable discharge from military, or other lawfully protected status.

Anderson Medical Group provides free aids and services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

Qualified interpreters
Information written in other languages

If you need these services, contact any Anderson Medical Group staff member.
If you believe that Anderson Medical Group failed to provide the above services, you may contact:

Illinois Dept. of Public Health: 1-800-547-0466

If you believe that Anderson Medical Group has failed to provide these services or discriminated in another way on the basis of race, color, creed, religion, age, disability, sex, sexual orientation, gender identity and/or expression, genetic information and testing, pregnancy, national origin, citizenship, veteran status military status, unfavorable discharge from military, or other lawfully protected status, you can file a grievance with:

Patient Advocate
6800 State Route 162, Box 215
Maryville, Illinois 62062

Phone: 618-391-6495
Fax: 618-288-1540
This email address is being protected from spambots. You need JavaScript enabled to view it.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Patient Advocate is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.

Reporting Fraud, Waste and Abuse – Federal Level

Complaints of possible fraud, waste, and abuse can be reported to the Inspector General's Hotline. There are several ways to contact the Hotline:

Toll-free phone: 1-800-HHS-TIPS (1-800-447-8477), 8:00 am - 5:30 pm, Eastern Time, Monday-Friday
Fax: 1-800-223-8164 (10 pages or less, please)
HHS TIPS Hotline TTY: 1-800-377-4950

Mail:
P.O. Box 23489
Washington, DC 20026
(Note: please do not send any original documents)

You can also access the OIG Hotline guide for filing a complaint by going to the OIG website at http://oig.hhs.gov/fraud/hotline/

Reporting Fraud, Waste and Abuse – Illinois

Office of Inspector General, State of Illinois
Healthcare and Family Services
404 North Fifth Street
Springfield, Illinois 62702
www.illinois.gov/hfs/oig
1-844-ILFRAUD
1-844-453-7283